1. AC Question's Avatar
    when phone is locked, and a calls comes, i open the flip cover to receive the call, the phone screen gets hanged. the ringtone can be heard, but accept decline option does not come. and for some time screen just shows the number. even if we call back again ringtone comes but screen bees the same, after sometimes the home screen comes back. this problem occurred after upgrading to android 6
    03-28-2016 04:27 PM
  2. H3aTeRzz's Avatar
    HI & Welcome to the Android Central Forums!

    With any large upgrade, problems do arise, and some of them are easy fixes, however, some are not. You can try following to fix your issue! Good Luck!

    1. Enter recovery and do a wipe of the Cache Partition. (NO DATA LOSS)
    2. Full Factory Reset ( I do this every time a large update occurs.) (FULL DATA LOSS)

    I know a full reset is not what you'd want to do, but sometimes its what's required. Please be sure to backup your personal data, as doing the full reset, will delete everything.

    Hope this helps!

    Chris
    03-28-2016 05:52 PM

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