1. AC Question's Avatar
    I live in India and I bought an Android One phone called the Lava Pixel v1. The phone is running Android 5.1 , the phone notifies me that I have an update that I need to install. It downloads the 770 mb update and when I try to install it, it shuts down and restarts the phone and then starts installing the update, I can see the Android mascot. After it(the install progress bar) gets to about 20% or so, I just get a message saying "Error" that is all. The Android mascot is lying down or so and from it's open belly there is an exclamation icon (!have a look at the attached image for what it looks like). At this stage there is no sim card on the phone. So would appreciate some help with this.
    04-04-2016 07:38 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! That probably has more to do with a faulty update file or faulty hardware. Contact Lava about it: Lava Service Centre List in India| Spare Parts Price List - Lava Mobiles
    04-04-2016 02:59 PM

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