04-18-2016 08:16 AM
tools
  1. nyclights's Avatar
    nyclights
    Hello! I have a Galaxy S4 I337 from AT&T. I've had it for almost 2 years, and recently I had been having trouble with the USB port. I found the correct one online and installed it today to replace the old faulty one. Everything seemed fine until I turned my phone on. I tried to make a call, but I got the "Mobile network not available" error message. Admittedly I did pick up the wrong card and accidentally tried to insert the Micro SD card into the SIM card slot, but I did not think it damaged it, however now i'm wondering if it did. I spent an hour online with a Samsung specialist who gave me a variety of things to try to fix the issue, however the problem still persists. Does anyone have any ideas as to how I could fix this? I may just take it in to a store...
    04-14-2016 06:08 PM
  2. the tall guy's Avatar
    the tall guy
    Community Review Team
    Q&A Team
    I suggest you take it to a professional to look at as you may have caused further damage to the phone.
    04-18-2016 06:35 AM
  3. itguyjax8430's Avatar
    itguyjax8430
    Retired Moderator
    Originally Posted by nyclights
    Hello! I have a Galaxy S4 I337 from AT&T. I've had it for almost 2 years, and recently I had been having trouble with the USB port. I found the correct one online and installed it today to replace the old faulty one. Everything seemed fine until I turned my phone on. I tried to make a call, but I got the "Mobile network not available" error message. Admittedly I did pick up the wrong card and accidentally tried to insert the Micro SD card into the SIM card slot, but I did not think it damaged it, however now i'm wondering if it did. I spent an hour online with a Samsung specialist who gave me a variety of things to try to fix the issue, however the problem still persists. Does anyone have any ideas as to how I could fix this? I may just take it in to a store...
    Welcome to Android Central!

    If you replaced the port yourself that would mean you took it apart. I would take it apart again and make sure that you plugged everything back in. Make sure that your antenna is plugged back in all the way and all the other ribbons are snapped back in. See if you can also look to see if any of the SIM card pins are bent.
    04-18-2016 08:16 AM
« Why do apps keep installing themselves and my phone is hanging, freezing, getting switched off automatically etc.? | [Galaxy Note5] Straight Talk APN T-Mobile settings »

Similar Threads

  1. Unlock Nexus 6 not working on Metro PCS
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 04-18-2016, 08:11 AM
  2. How are mobile app store security policies implemented?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 04-18-2016, 08:06 AM
  3. Why can I not save to my SD card from text message pictures?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 04-18-2016, 07:59 AM
  4. HTC Sync Manager stopped working
    By lofquist in forum HTC One M8
    Replies: 1
    Last Post: 04-18-2016, 07:54 AM
  5. Is there a way to only sync my Inbox from Outlook to my phone and not all of the sub folders?
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 04-14-2016, 04:07 PM
LINK TO POST COPIED TO CLIPBOARD