1. AC Question's Avatar
    my tablet was jumping from screen to screen not working and now is frozen on the unlockescreen
    04-27-2016 03:30 AM
  2. AlphaTango414's Avatar
    Doesn't mean it's a virus, could have just hit a hiccup and got frozen. Try holding the power button for 10+ seconds to force a reboot.

    Now, if it automatically reboots, power the device back off. With the device powered off, hold the volume down and Power together. This will put you into recovery mode. Using the volume up and volume down keys to navigate and the power button to make the highlighted selection, go down to wipe system cache. This does not wipe any personal data.

    If you still think it is from a virus/bug/malware check out this thread here. http://forums.androidcentral.com/sho...d.php?t=630081
    H3aTeRzz likes this.
    04-27-2016 03:55 AM

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