1. Alexander Antonovsad's Avatar
    I tried all combinations that people post online, like press vol- + pwr, etc etc, and literally in all scenarios, NOTHING changes.
    Like absolutely nothing, the tablet every time keeps loading into intro video then to lockscreen.
    I need to do a hard reset and no matter what i press it doesnt react, at all.
    Please help!
    05-12-2016 11:03 AM
  2. belodion's Avatar
    Welcome.

    Have you tried an email to the manufacturer's customer support for the correct method? Or are you already sure that you have tried the correct method?
    05-12-2016 02:49 PM
  3. B. Diddy's Avatar
    Not all devices allow the user to access the Recovery menu, so it may be a limitation of the device. I agree with belodion's suggestion of contacting the manufacturer.
    belodion likes this.
    05-12-2016 02:50 PM
  4. belodion's Avatar
    I used to have an old tablet that didn't allow it. Since I did not have the right lead for it to connect to a PC, I couldn't use that method either.
    05-12-2016 06:55 PM
  5. Alexander Antonovsad's Avatar
    Well, gg wp then. I dont think contacting chinese manufacturer will help me anyhow.
    05-24-2016 10:01 PM
  6. Joanne Charles-Isidore's Avatar
    Welcome.

    Have you tried an email to the manufacturer's customer support for the correct method? Or are you already sure that you have tried the correct method?
    06-10-2016 02:24 PM
  7. Joanne Charles-Isidore's Avatar
    I have tried. My softwear was erased by someone using my tablet. I need to recover said.
    06-10-2016 02:26 PM

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