1. chadparks1's Avatar
    I have an app on my phone that is a filter called K9Browser. However, the app hasn't been useful and I want to put a different app on my phone. But, the problem is that I need to uninstall this app in order to put this other app on my phone because the filter is blocking this other app. When I first installed K9Browser I set it up so that I can't change the settings without certain permissions. In order to make those changes you need to sign into it with a password, which I have forgotten. As far as I know, there is no way to change or remember this password, which means I can't change the settings in order to uninstall the app or change the permissions. I tried using Device Administrators (under Security, which is under Settings), but I need the password to change the settings still. Please help.
    05-18-2016 04:58 PM
  2. Javier P's Avatar
    Welcome to the forums! Have you already tried safe mode? There's a chance that you can uncheck this app from device administrators after booting in safe mode.
    05-18-2016 05:07 PM
  3. chadparks1's Avatar
    No, I have not yet tried safe mode. How do I do this?
    05-18-2016 05:39 PM
  4. Javier P's Avatar
    No, I have not yet tried safe mode. How do I do this?
    What device do you have and what android version is it running?
    05-18-2016 05:43 PM
  5. chadparks1's Avatar
    I have an Android Motorola Maxx and it is running 24.21.7.en.US.
    05-18-2016 05:55 PM
  6. Javier P's Avatar
    Try this.

    https://forums.androidcentral.com/e?...token=g0X8tYA3

    Once in safe mode go to device administrators, try to uncheck the app and then uninstall.
    05-18-2016 06:36 PM
  7. Javier P's Avatar
    The link didn't post as expected. Here you go.
    Attached Thumbnails How do I uninstall an app on my phone that I can't remove through Device Administrators?-1463614704751.jpg  
    05-18-2016 06:38 PM
  8. chadparks1's Avatar
    It worked!! Thank you so much!!
    Javier P likes this.
    05-18-2016 08:36 PM
  9. Javier P's Avatar
    Glad it helped! See you around the forums.
    05-19-2016 03:29 AM

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