05-25-2016 01:59 PM
tools
  1. mgssrs's Avatar
    mgssrs
    Looking for help with backup. When I turn on sync in Google photo it says backing up 1 of 13000 even though I only have about 1500 photos. Why is this? Does it count videos as more than one? It also seems to get stuck. I have e backed it up in the past so how do I get it to only backup the new photos?
    Thanks for any help.

    Posted via the Android Central App
    05-24-2016 11:09 AM
  2. gammerthumbs's Avatar
    gammerthumbs
    If you've downloaded pictures and have them sync too that could be the rest of it. You could always stop then restart the process or just let it back up over night

    Posted via the Android Central App
    05-25-2016 12:33 PM
  3. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Open the Photos app, swipe in from the left, and tap Device Folders. How many different folders are on the phone that are set to backup to Google Photos? You can toggle off individual folders by tapping the cloud icon.
    05-25-2016 01:59 PM
« Photos on device not all seen by PC, why? | Google account problem »

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