04-16-2019 02:25 PM
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  1. MorrisonHaaze's Avatar
    I just started getting this problem. It all started when I disabled Google's permission to use my microphone. I suggest going into your app permission settings and ensuring that Google has access to your microphone.
    04-25-2018 04:51 PM
  2. topdillin's Avatar
    No, this also happens to me with WIRED only head phones... has happened about 6-7 times today already, and it's only 09am... This is really annoying, but looks like, since 2016, there's no help in site

    Hi Mooncatt,

    It ONLY happens when using wired headphones/headset WITH a mic. My wired headphones that don't have a mic don't cause this problem at all. I gave the jack a good shot of air a while ago and it didn't help :/

    Thanks for the reply
    08-08-2018 02:14 AM
  3. methodman89's Avatar
    It happens because the op plugged in a microphone, but the permissions to access it were toggled off. So everytime it's done anew, you will get the same message.
    Use a headset without a mic. Do you still get the pop up?
    08-08-2018 09:09 AM
  4. Papa Chomsky's Avatar
    It happens because the op plugged in a microphone, but the permissions to access it were toggled off. So everytime it's done anew, you will get the same message.
    Use a headset without a mic. Do you still get the pop up?
    No this also happens with normal headphones without a mic
    08-10-2018 09:59 AM
  5. anielsen1's Avatar
    I have this same issue. Everywhere the solutions people are proposing fail. The problem isn't something obvious like updating or buying new headphones, its a problem with the google app. No idea why the assistant does this, why not have an option where turning it off literally turns it off instead of letting it interrupt your music on a locked screen? Music is the main thing I use my phone for so this essentially ruins the device.
    12-13-2018 09:51 AM
  6. StuartV's Avatar
    I was having this issue because my g/f bought a new Mercedes GLA last year and it happened whenever we connected her Galaxy S7 to the car. She totaled that car and got a new Mercedes GLC last week. Now when she connects her phone (the same phone as last year), it works fine.

    Makes me wonder if the problem we were having is because of an issue with the version of Android Auto built into the car.
    12-13-2018 10:50 AM
  7. rafidangelo's Avatar
    I figured out this issue on my phone and it may be the same for y'all. I keep seeing this problem on forums (searched for weeks on a way to fix it to no avail) but nobody has suggested the actual audio jack being the issue instead of the Assistant or the operating system. For me it was the audio jack, so test it yourself.

    Assistant was only popping up when I listened to music with headphones plugged into the jack, and then I realized it only popped up when I was walking around or on the subway (I live in NYC, so most of the time if I'm listening to music through headphones, I'm also moving). I tried listening to music at my desk at work and -- surprise! -- assistant wasn't popping up. It only popped up when I was moving because the plug was shifting around in the jack or rotating.

    I tried to figure out why that may be and I realized none of my headphones have a third sensor on the plug. I don't use mic'd headphones, which come with three sensors -- all of mine only have two. The phone is built for 2 or 3 (the third conducts the mic) and if something inside the receptacle (dust or dirt or lint) keeps coming in contact with the third/mic sensor, Assistant pops up to tell you to configure your mic, and then the headphone plug rotates and the lint stops touching, and then it shifts again and the lint touches it and the Assistant comes back on, wash rinse repeat.

    Basically, for me, I just blew into the headphones receptacle with some compressed air and whatever was in there coming in contact with the 3rd sensor is gone now and I don't have anymore Assistant problems. It might work for y'all too.
    B. Diddy likes this.
    04-16-2019 12:08 PM
  8. Rukbat's Avatar
    Ring, not sensor, but thanks for answering a question that's been plaguing people for almost 3 years.

    That's what Mobile Nations is for - helping each other.
    04-16-2019 02:25 PM
33 12

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