Problem occurred seemingly overnight a couple months ago and PC stopped reading my old S3 and now my new S5. Both phones are able to connect via USB to other computers and show up as storage devices.
All my USB ports work, and I've tried 3 different cables.
Uninstalled and reinstalled MTP drivers that the Samsung support guy gave me and I get these errors; imgur.com/a/oHgHo
MTP is enabled on the phone, and I've tried using Samsung's software to connect, Kies and Smart Switch, but they fail as well. Also tried connecting with USB debugging mode enabled and disabled on the phone and it makes no difference.
These fixes don't work either, khattam.info/solved-failed-installing-samsung-mobile-mtp-device-error-code-10-this-device-cannot-start-2012-09-16.htm
http://www.suggest-a-fix. com/index.php?/topic/180-windows-wont-install-samsung-mtp-driver
Windows 7 (64 bit) is up to date and my phone is running android 5.1.1
any help is much appreciated.
All my USB ports work, and I've tried 3 different cables.
Uninstalled and reinstalled MTP drivers that the Samsung support guy gave me and I get these errors; imgur.com/a/oHgHo
MTP is enabled on the phone, and I've tried using Samsung's software to connect, Kies and Smart Switch, but they fail as well. Also tried connecting with USB debugging mode enabled and disabled on the phone and it makes no difference.
These fixes don't work either, khattam.info/solved-failed-installing-samsung-mobile-mtp-device-error-code-10-this-device-cannot-start-2012-09-16.htm
http://www.suggest-a-fix. com/index.php?/topic/180-windows-wont-install-samsung-mtp-driver
Windows 7 (64 bit) is up to date and my phone is running android 5.1.1
any help is much appreciated.