1. AC Question's Avatar
    Email message says 'Getting your messages'. I've turned phone off and on, re-signed in to Hotmail and my WiFi, but still no luck. Any ideas?
    06-24-2016 08:19 AM
  2. mhinc's Avatar
    Email message says 'Getting your messages'. I've turned phone off and on, re-signed in to Hotmail and my WiFi, but still no luck. Any ideas?
    Are you using the Outlook App? If so it's garbage! Use Gmail, you can set up your hotmail within the gmail app without issue, it's much more reliable, and user friendly
    06-25-2016 03:49 AM
  3. B. Diddy's Avatar
    Welcome to Android Central! If you're using the stock Email app, then try removing the Hotmail account from the Email app, and then add it back again.

    Also, do you have 2-step authentication turned on for your Hotmail/Microsoft account? If so, you may have to turn it off temporarily.
    06-26-2016 02:20 AM

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