06-24-2016 11:36 PM
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  1. AC Question's Avatar
    AC Question
    ive tried to charge and it does but when i hold power botton it only goes to first screen of the phone only t mobile logo comes on and the turns off
    06-24-2016 01:04 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Try charging it from a wall outlet undisturbed for at least 6 hours. Then power on again. If it keeps shutting off after the logo, the battery might be failing, and unable to hold a charge.
    06-24-2016 11:36 PM
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