08-23-2016 10:26 AM
63 123
tools
  1. AC Question's Avatar
    Hey i havr oneplus3 since a week now, and I really love it. But one tiny thing is really annoying. Not on all but maybe 70% of all Youtube Video don't have a higher Resolution than 480p to choose. I look on my pc and there I can watch the Videos on 1440p. Does anybody have a solution for this?
    LG

    PS: sry for my bad english
    06-26-2016 05:59 AM
  2. Hunork3's Avatar
    Can confirm this! Got the same problem on my LG K8 since the new update on most videos. 720p was fine before the update
    06-26-2016 08:44 AM
  3. Hunork3's Avatar
    Hey guys!

    Since the new YT App update I can't select 720p on most videos on my LG K8, but I could before the update
    Why?
    06-26-2016 08:48 AM
  4. Cameron Martin1's Avatar
    I'm having this issue as well. I just got my LG G5 yesterday, having been using the HTC One M8. On my M8 I wasn't having any issues, but on the G5 I am. Only videos that I know are available in 1440p are letting me go higher than 480p. Videos from Unbox Therapy and MKBHD. Anything else is limited to 480p, even if I just watched it Friday in 1080p 60fps.
    06-26-2016 10:50 AM
  5. B. Diddy's Avatar
    Welcome to Android Central! Not seeing that on my 6P. Is this on both wi-fi and mobile data? Open YouTube, tap Menu>Settings>General, and make sure "Limit mobile data usage" is not turned on.
    06-26-2016 12:20 PM
  6. B. Diddy's Avatar
    Welcome to Android Central! Not seeing that on my 6P. Is this on both wi-fi and mobile data? Open YouTube, tap Menu>Settings>General, and make sure "Limit mobile data usage" is not turned on.
    06-26-2016 12:20 PM
  7. Cameron Martin1's Avatar
    It doesn't matter if I'm on wifi or my LTE data. And limit data usage is turned off. I've tried clearing the cache, data, uninstalling updates, restarting my device. Nothing works. I just got this LG G5 yesterday, the HTC One M8 I was using had no issues. Made sure my firmware was up to date, it is.
    06-26-2016 05:32 PM
  8. B. Diddy's Avatar
    Which carrier are you on? If it's T-Mobile, make sure Binge On is turned off.
    06-26-2016 05:52 PM
  9. Cameron Martin1's Avatar
    I am on T-Mobile, and binge is off. Even when it was on, on my HTC I could still select the higher resolutions, it would just buffer every 3 seconds.
    06-26-2016 07:01 PM
  10. B. Diddy's Avatar
    Hmm, not sure what's going on here. The fact that it's occurring on 3 different phones means that it clearly isn't a device-specific issue. Does this persist in Safe Mode?
    06-26-2016 08:25 PM
  11. Mooncatt's Avatar
    I know there's been similar bugs in the past related to YouTube updating. If it's the same thing happening to you, go to the app manager and into the YouTube app. Choose to both uninstall updates and clear app data. Then go to Play and update it again, and that may fix your problem.
    06-26-2016 08:25 PM
  12. Ry's Avatar
    Resolutions higher than 480 are available to me on YouTube on my Moto X Pure Edition on Verizon. I'll check my other devices.

    Posted via the Android Central App on the Moto X Pure Edition
    06-26-2016 08:27 PM
  13. Cameron Martin1's Avatar
    Problem persists in safe mode. Sent Google an email through YouTube feedback. No reply
    tonyr6 likes this.
    06-26-2016 08:49 PM
  14. B. Diddy's Avatar
    I wouldn't expect a reply from Google quickly (or even at all). But I still think it's a good idea to give them the feedback, because the more they get, the more they'll look into it.

    FYI, I merged a couple of threads about the same topic.
    06-26-2016 08:51 PM
  15. kramer5150's Avatar
    Hmm... no problems here LG V10-Verizon.

    Have you tried deleting the YT app entirely, clearing cache and any "remnants" of it and then re-installing?

    Is it all videos that do this? YT does have a delayed reaction when creators upload higher res vids. The 360P-480p content loads first and then the higher resolutions load some considerable time later. How much delay there is between them can vary greatly.
    06-27-2016 12:14 AM
  16. Cameron Martin1's Avatar
    I've removed and reinstalled all YouTube data. Issue remains. It's most videos. I just got my LG G5. Was using the HTC One M8. On the M8, I had no problems. Videos I watched in 1080p on the M8, only show 480p on the G5. Some channels, Unbox Therapy, MKBHD, ShadowBeatzInc, they let me go from 144p to 1440p. Others, like jahovaswitniss, BDoubleO100, and KYRSP33DY only show up to 480p, despite having already watched their content in 720/1080 on the M8.
    06-27-2016 01:55 AM
  17. kramer5150's Avatar
    I've removed and reinstalled all YouTube data. Issue remains. It's most videos. I just got my LG G5. Was using the HTC One M8. On the M8, I had no problems. Videos I watched in 1080p on the M8, only show 480p on the G5. Some channels, Unbox Therapy, MKBHD, ShadowBeatzInc, they let me go from 144p to 1440p. Others, like jahovaswitniss, BDoubleO100, and KYRSP33DY only show up to 480p, despite having already watched their content in 720/1080 on the M8.
    Without clicking on all of them (for fear of Google re-profiling my viewing preferences)... I did click on one of KYRSP33DYs vids and the highest resolution option I got was 720p. The other thing I noticed is that particular video had no advertising. I wonder if this is Googles way of rewarding those uploaders who allow ads? (admittedly I am biased, in my mind nothing good has come to YT since google took it over)
    tonyr6 likes this.
    06-27-2016 11:19 AM
  18. Cameron Martin1's Avatar
    It seems to only be affecting a small handful of devices. I saw a post from last month with someone having the same issue on the S7. This has happened a couple times in the past as well. An update comes out, and suddenly a group of devices, usually the newest flagships from what I've seen, are limited to 480p with 90% of the videos on YouTube.
    06-27-2016 01:46 PM
  19. Ry's Avatar
    Just checked my Honor 5X. I can do resolutions higher than 480 on YouTube videos that allow it.

    Note: I'm also a Google Play Music/YouTube Red subscriber, if that matters.
    06-27-2016 02:56 PM
  20. Cameron Martin1's Avatar
    I don't mean to be a jackass, but knowing what phones aren't affected doesn't help.
    06-27-2016 03:05 PM
  21. B. Diddy's Avatar
    I don't mean to be a jackass, but knowing what phones aren't affected doesn't help.
    Actually, it could be important information. There might be important patterns that arise--like, for example, are the affected devices with certain carriers? Do the affected devices have fairly heavy skins? Are the affected devices newer or older? You've already mentioned that it seems like newer flagships--these are more likely to have been updated to Marshmallow recently, so maybe there's a common bug in the updates?
    Ry likes this.
    06-27-2016 07:24 PM
  22. Cameron Martin1's Avatar
    Well, ****. Idk.
    06-27-2016 07:34 PM
  23. Jim Gribbin's Avatar
    I can get my Nexus 5 (LG) to limit to 480p by telling it to limit usage unless on wifi and turning off the wireless (forcing it to mobile data).
    06-29-2016 06:05 PM
  24. Cameron Martin1's Avatar
    Anyone have any luck on a fix yet?

    All data limiters are disabled, all software is up to date (multiple times over) , all cache and data has been erased and reset.

    OnePlus 3, LG G5, LG K8, and Samsung Galaxy S7 are some of the devices known to suffer from this issue with YouTube version 11.23.56
    07-01-2016 08:30 PM
  25. Ry's Avatar
    Anyone have any luck on a fix yet?

    All data limiters are disabled, all software is up to date (multiple times over) , all cache and data has been erased and reset.

    OnePlus 3, LG G5, LG K8, and Samsung Galaxy S7 are some of the devices known to suffer from this issue with YouTube version 11.23.56
    On what networks?

    Posted via the Android Central App on the Moto X Pure Edition
    07-01-2016 08:32 PM
63 123

Similar Threads

  1. Replies: 3
    Last Post: 07-20-2016, 06:15 AM
  2. G4 overheated and is now stuck in boot loop
    By trashford in forum LG G4
    Replies: 2
    Last Post: 06-26-2016, 07:05 AM
  3. Replies: 1
    Last Post: 06-26-2016, 06:04 AM
  4. My Note5 can't recognoze my back up password
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 06-26-2016, 05:12 AM
  5. Replies: 1
    Last Post: 06-26-2016, 05:09 AM
LINK TO POST COPIED TO CLIPBOARD