Google play store issues with connecting

[Anthony de Leon]

Google play store is giving me the error message about my data connection and WiFi connection is bad. I have the LG K7 (LGMS330) w/ metro pcs. Please let me know if there is anything I can do to fix this problem. Also my phone rooted can that contribute to this problem im having?

 

[srkmagnus]

Google play store is giving me the error message about my data connection and WiFi connection is bad. I have the LG K7 (LGMS330) w/ metro pcs. Please let me know if there is anything I can do to fix this problem. Also my phone rooted can that contribute to this problem im having?

Being rooted in itself shouldn't cause this issue. However, if you've installed a custom ROM or done some other form of modification then yes, that could have caused this problem. Try rebooting the device and see how that goes.