1. Coolsubzerous's Avatar
    I'm having issues logging into the eBay Android app on my note 7. It says "there was an internal error. Please try restarting the app"
    Which I have done a few times to no use. Anyone has had this issues n any help is deeply appreciated... Thank u...

    10-06-2016 01:08 PM
  2. B. Diddy's Avatar
    Try going to the App Manager, select eBay, and Clear Cache/Clear Data, then Force Stop. Now try again.
    10-06-2016 02:01 PM
  3. Coolsubzerous's Avatar
    Try going to the App Manager, select eBay, and Clear Cache/Clear Data, then Force Stop. Now try again.
    Tried tat but the same error is showing up as before... 😭
    10-07-2016 06:45 AM
  4. B. Diddy's Avatar
    Is the app fully updated?
    10-07-2016 04:26 PM
  5. Coolsubzerous's Avatar
    Is the app fully updated?
    What do u mean by fully updated? I've deleted the app n got into the play store to download the eBay app which shd b an updated one at tat point. Im pretty lost in finding the answer.
    10-09-2016 01:10 PM
  6. B. Diddy's Avatar
    Yes, you're correct--reinstalling the app should have installed the most recent version. I ask this because sometimes people don't keep their apps updated very regularly through the Play Store, and so therefore might be using an out-of-date version.

    Try wiping the system cache partition as well, which won't erase any personal data: https://support.t-mobile.com/docs/DOC-26610
    10-09-2016 03:25 PM

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