1. Johnatas's Avatar
    My phone fell from my hands one day I picked it up their was no damage.. but when I tried snapping a picture the camera was blank.. it has been like that for 3days now.... if I try opening my camera now I get this message....

    Camera has stopped unexpectedly. An error will be sent to HTC help us to improve our products.

    Please I really need help on this....
    10-11-2016 08:28 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try booting into Safe Mode, which temporarily disables all 3rd party apps. https://support.sprint.com/support/a...-dvc8320001prd

    If the problem disappears in Safe Mode, then something you installed is causing the problem. You may have to uninstall apps one by one until the problem disappears. If the problem persists in Safe Mode, then it's more likely that the camera hardware was damaged from the drop, or perhaps some connection came loose.
    10-12-2016 12:32 AM

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