Tried asking this in the "Ask a question" forum, no response, trying again here.
I have a Samsung Galaxy Grand Prime running 5.1.1, the latest available. I've been using the phone to play music via Bluetooth while driving my Hyundai Sonata. A couple of days ago while driving, the music started distorting, then stopped completely. The Bluetooth connection still works fine for phone calls. The title of the song and the artist still show on the screen and the timer keeps ticking, but no audio, as if on mute, even with volume on max. Tried unpairing and repairing, clearing cache and data on Bluetooth app, restarting phone and car, putting phone into Safe Mode, no joy. The problem must be with my phone, not the car, because the audio is working fine in the car with my wife's phone.
Any ideas for a fix?
Thanks,
b
I have a Samsung Galaxy Grand Prime running 5.1.1, the latest available. I've been using the phone to play music via Bluetooth while driving my Hyundai Sonata. A couple of days ago while driving, the music started distorting, then stopped completely. The Bluetooth connection still works fine for phone calls. The title of the song and the artist still show on the screen and the timer keeps ticking, but no audio, as if on mute, even with volume on max. Tried unpairing and repairing, clearing cache and data on Bluetooth app, restarting phone and car, putting phone into Safe Mode, no joy. The problem must be with my phone, not the car, because the audio is working fine in the car with my wife's phone.
Any ideas for a fix?
Thanks,
b