1. amigaloca's Avatar
    The touch screen on my Samsung Galaxy J7, is not sensitive at all. To get it to respond, I have to tap the screen a lot harder than my old phone, a Samsung Galaxy S3. On that phone, the sensitivity level could be adjusted. I haven't found such a setting on the Galaxy J7. Is there a setting and I'm missing it? Is there a way to change the sensitivity level?
    12-17-2016 09:28 PM
  2. B. Diddy's Avatar
    Do you have a screen protector on? Or did the phone come with a protective plastic film over the screen? The latter isn't meant to stay on -- make sure you peel that off.
    12-17-2016 10:01 PM
  3. amigaloca's Avatar
    I can see and feel with my fingernail, something that is the size of a protector, but it is stuck to the screen. I was not able to slide or lift up a piece of it.
    12-24-2016 04:59 AM
  4. B. Diddy's Avatar
    Did you buy the phone brand new or used?
    12-25-2016 03:44 AM

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