First time using Android Pay, will not add card?

Mariah Lynn

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Aug 1, 2015
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I just bought a new Google Pixel XL. Today I went on Android Pay to try adding my Visa debit card and after putting in all the info and clicking submit, it took me back to the main "get started" screen. Also tried my Capital One card (MasterCard) and it did the same thing.

I did try clearing the data and force closing the app. This was my first time trying to use it. If anyone has any advice I'd appreciate it, thank you
 

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H3aTeRzz

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Oct 8, 2013
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I would contact support....if you're not willing to do a factory reset. Might see if the uninstall option is available, if it is, uninstall and reinstall android pay. I can't remember if thats possible or not. Good Luck!