downloaded snapchat on my phone. hasnt been an issue up until this month. phone is a year old, but when I use the app for even 5 minutes and it shuts my phone off. only way to turn it on is by plugging it in, why is it doing this?
Welcome to Android Central! And that happens only with Snapchat? Have you already tried clearing the app cache/data (as mentioned above) or uninstalling/reinstalling the app?
Another thing to try is a cache partition wipe: https://www.androidpit.com/how-to-clear-the-cache-on-the-nexus-5x
Welcome to Android Central! And that happens only with Snapchat? Have you already tried clearing the app cache/data (as mentioned above) or uninstalling/reinstalling the app?
Another thing to try is a cache partition wipe: https://www.androidpit.com/how-to-clear-the-cache-on-the-nexus-5x
Ok, glad it's working so far! But it still might come back, so keep us posted.
Does this ever happen when you're not doing anything at all with the phone?
Bummer.:-\ The battery graph really looks like what happens when a battery dendrite forms (which, unfortunately, is irreversible). But I would expect that behavior to happen regardless of whether you were using Snapchat or not (which is why I was asking if it happens any other time). Could it be that it seems to be caused by Snapchat only because you use Snapchat a heck of a lot?
This is interesting -- something similar was happening to people last year as well: http://forums.androidcentral.com/sa...-snapchat-turns-my-phone-off.html#post5638508
Here are a number of similar posts: https://www.google.com/search?q=and...at+turning+off+site:forums.androidcentral.com
So it might still be a Snapchat glitch and not the battery. Have you already contacted Snapchat about this? snapchat@snap.com
This is interesting -- something similar was happening to people last year as well: http://forums.androidcentral.com/sa...-snapchat-turns-my-phone-off.html#post5638508
Here are a number of similar posts: https://www.google.com/search?q=and...at+turning+off+site:forums.androidcentral.com
So it might still be a Snapchat glitch and not the battery. Have you already contacted Snapchat about this? snapchat@snap.com