1. Donal Grimes's Avatar
    The alarm is snoozing itself
    07-11-2017 08:42 AM
  2. B. Diddy's Avatar
    Any phantom touches occurring? Is there a screen protector or case on?
    07-11-2017 01:29 PM
  3. Donal Grimes's Avatar
    No protector or case, no touches. I have deleted and reset several times with no change. It does have the charger cord attached(?)
    07-11-2017 10:25 PM
  4. Donal Grimes's Avatar
    OK, just n case someone else has this problem, the issue was the power cord. I had another cord that fit, so I was using it. When I tried the one that came with the phone, everything worked great.
    B. Diddy likes this.
    07-12-2017 10:08 AM
  5. B. Diddy's Avatar
    Thanks for the update! That's odd -- I wonder how the USB cable could have been affecting the alarm?
    07-12-2017 04:36 PM
  6. Donal Grimes's Avatar
    I tried to upload to my computer yesterday and wasn't able, so I wondered if that was the problem. I'd never heard of it effecting alarm, but who knows, right!
    07-12-2017 05:36 PM
  7. Donal Grimes's Avatar
    Ok, it worked for 3 days, now it's doing the same thing, with the original cord. I'm downloading another alarm clock. Crazy crazy!!
    07-19-2017 09:24 AM
  8. B. Diddy's Avatar
    Do you get other phantom touches when the phone is plugged in and charging? E.g, if the keyboard is open, do you ever have issues with false keypresses?
    07-19-2017 12:14 PM
  9. Donal Grimes's Avatar
    No other problems.
    07-20-2017 12:59 AM
  10. B. Diddy's Avatar
    Does this also happen in Safe Mode? The steps here should also work on your phone: How to turn on safe mode on Zte Nubia Z9 Mini
    07-20-2017 01:08 PM
  11. Donal Grimes's Avatar
    No help, the downloaded clock works fine, gonna stick with it. Thks
    B. Diddy likes this.
    07-22-2017 11:56 PM

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