Why cant i receive pictures on my new motorola

[Pickichick]

Got a new phone (Motorola) because my iPhone got stolen everything works on this new phone but I can't send and receive photos in text what do I do to fix this

 

[anon(238680)]

See responses here. Please do not create duplicate posts.

https://forums.androidcentral.com/showthread.php?t=816910&p=5886394&viewfull=1#post5886394

 

[Laura Knotek]

Which Motorola phone did you get? What carrier do you have? Have you removed iMessage from your account?

 

[Pickichick]

Im with Telus and no my account is the same as the other one and not sure what type of Motorola I have

 

[Pickichick]

Pjred2008 My question is kind of different because I don't know if it's because my old phone got stolen and I had to switch and that's why it's not working

 

[Pickichick]

Just figured out my phone is Moto G4 play