Hi, Android noob here. I have a Verizon Samsung Galaxy j36v that is approx 1 year old. I would like to transfer photos to Dell laptop with Windows 10. However, when I connect phone to my laptop using the USB cable nothing happens. The phone does not appear in the "Devices and Drives" folder on the PC. I am using the same cable that I use for charging, which is the same one the phone came with. However, I do know that the cable is for both charging and data, so that isn't the problem.
If anybody can help with this, I'd really appreciate it. Thanks.
07-21-2017 03:16 PM