1. Stewie523's Avatar
    My YouTube app is broken every time I try watching videos the video will buffer than it goes into a black screen but it still has audio. I have a Samsung galaxy j3 emerge. I tried clearing the data and cache but it didn't work.
    08-14-2017 08:46 PM
  2. Laura Knotek's Avatar
    Does this happen on both WiFi and mobile data? How fast are your network speeds? Have you tried watching YouTube videos in a lower resolution?
    08-14-2017 09:09 PM

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