1. Reddo3354's Avatar
    I don't know what I did, but my phone will not die even if its at 0%. Touch wont do much, I tried tapping apps. It responds to my touch but dosen't open. I hold the power key down and press shut down. It responds but wont execute it. I don't know how to fix this.
    09-21-2017 10:51 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Press and hold Power and Vol Down for about 15 seconds to force a shutdown. Then boot into Recovery and wipe the cache partition: https://support.t-mobile.com/docs/DOC-21095
    09-22-2017 10:56 AM

Similar Threads

  1. what is Wattage spec for plug-in wall (fast) charger? 15w or 25w
    By bialy in forum Samsung Galaxy Note 8 Cases & Accessories
    Replies: 2
    Last Post: 10-08-2017, 07:49 PM
  2. Is there a rooting method available for sm-320v (galaxy samsung j3)?
    By skyofstone45 in forum Samsung Galaxy J Series
    Replies: 1
    Last Post: 09-26-2017, 06:25 PM
  3. my xolo q900s is geeting switch off after screan look
    By keshav yawale in forum Ask a Question
    Replies: 3
    Last Post: 09-24-2017, 02:36 AM
  4. Sprint Galaxy S8 Soft reset;. Is it a bad thing?
    By eljeffe58 in forum Samsung Galaxy S8 & S8+
    Replies: 4
    Last Post: 09-22-2017, 07:39 PM
  5. Samsung Galaxy S6 SM-G920V Android 7 Nougat issues
    By DrSysop in forum Android 7.0 Nougat
    Replies: 1
    Last Post: 09-22-2017, 11:00 AM