[Android Central Question]

hi guys come someone help us my 11y old daughter says she has a dead phone when she finishes school and cannot call me , after looking at her phone i can see that download mode comes on everytime she turns her phone off with the power lead in or if the phones off and she puts it on charge,this then makes the phone display a icon saying download mode which keeps the screen lit draining the battrey ,is there a way of turn that feature off or will she need a new phone many thanks amanda

[cpaight]

Try holding down the power button for about 30 seconds to force it to reboot and see if that fixes the issue