1. TardyPass's Avatar
    Hello, I have a Moto G4. My phone is therefore GSM. My carrier is UltraMobile, which gets its network from T-Mobile.
    My data and MMS has not been working. I checked the APN settings, and they all seem in order. I have rebooted, and factory reset my phone. I have tried APN settings for both T-Mobile and Ultra. When I type in the APN settings, my service bar shows the LTE sign along with an exclamation mark (!) on the service bar. Does this mean I have an issue on my end, or is it the company who has to do something?
    11-02-2017 06:16 PM
  2. jasonandrews25788's Avatar
    does this happen with another phone?
    11-02-2017 07:25 PM
  3. TardyPass's Avatar
    I tried my sim in an iphone. It worked.
    I tried a different sim on my Android, and this new sim worked on my Android as well. Does this mean there is something wrong with the carrier?
    11-03-2017 06:43 PM

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