1. dcefros's Avatar
    Apparently the problem works both ways, on changes made to Google contacts on the phone or on my PC.

    I am talking about Google Contacts, and not contacts saved to my Samsung account or local Phone account. I have hundreds of Google Contacts. When on the phone if I select Samsung account or local Phone account there is only one contact, which is not the problem contact.

    I just switched phones recently and the problem may have started with that change.

    When I go to Settings>Accounts-Google>[my account], it says that my account last synced just a few minutes ago. Yet changes made on data for multiple contacts on my phone over the past several days are not appearing on my PC when I access my Google contacts. The changes include added phone numbers, assigning groups, and adding notes.

    Of course I have tried to refresh the PC pages, and I also tried both the following UI methods on the PC to access the contact data:

    1) https://mail.google.com/mail/u/0/?tab=wm#contacts
    2) https://www.google.com/contacts/u/0/#contact

    but none of the contact changes made appear on the other device:

    Does anyone have any other ideas?
    11-17-2017 09:34 AM
  2. chanchan05's Avatar
    The old phone didn't sync? Where are the updated contacts, in the phone or in the cloud?
    11-17-2017 09:48 AM
  3. dcefros's Avatar
    The old phone synced just fine. Unfortunately I make changes in both the phone and on the PC, so now I will have to do a contact by contact comparison if we do the get the sync working but it does not resolve the problem.

    By the way, the Calendar is syncing just fine both ways
    11-17-2017 10:53 AM
  4. chanchan05's Avatar
    How did you get the contacts in the new phone in the first place anyway? Did you use another method rather than sync from Google?
    11-17-2017 11:06 AM
  5. dcefros's Avatar
    The T-mobile guy did my phone setup... I was having trouble. I thought the contacts came over when I logged in to the Google account but it may have been with a Samsung utility he used that copied data over. I did not check exactly at what point they came over, only that they were there when we finished moving everything to my new phone
    11-17-2017 06:02 PM

Similar Threads

  1. Budget phone for tween
    By onnad in forum Buyers Guides
    Replies: 2
    Last Post: 11-18-2017, 03:32 PM
  2. can't run vedio on facebook
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 11-17-2017, 10:55 PM
  3. Why cantvI receive pictures that other people send me
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 11-17-2017, 10:47 PM
  4. Hide Pictures In Your Gallery Without The Cloud
    By lyingfromyou in forum Samsung Galaxy Note 8
    Replies: 8
    Last Post: 11-17-2017, 09:20 PM
  5. A list of descriptions for everything on my note 8
    By Clunkahollic in forum Samsung Galaxy Note 8
    Replies: 4
    Last Post: 11-17-2017, 10:18 AM
LINK TO POST COPIED TO CLIPBOARD