My Note 5 (SM-N920C, running stock Nougat) keeps freezing and/or restarting. It does so in virtually any context:
- after loading into Nougat
- after loading into stock recovery
- even when powered down and charging
After anything from a few seconds to several minutes, it will either freeze (stock Android and stock recovery), will not wake up if the screen was off (stock Android) or will simply restart (in any situation). It may either freeze outright, freeze for a minute and then restart, or just restart. When it does the notification LED starts usually as white on boot. When it's frozen only Volume Down + Power will restart it.
Only when it's on the download screen (Volume Down + Home + Power) will it work without fail. The "Odin mode" never freezes or restarts.
I've flashed thoroughly, even going so far as to wipe Dalvik, system, cache, etc in TWRP before directly restarting into download and flashing a clean firmware with Odin.
The buttons work fine and switching off NFC or WiFi doesn't help.
It seems to me to be a hardware issue. Unfortunately, the Note 5 was never released in the EU so there aren't (m)any repair shops that have the parts to just fix it.
As the download screen never freezes, it seems unlikely to be the battery.
As recovery is also affected, it seems unlikely to be the EMMC.
Given all of this, does this sound familiar? What might need replacing?
- after loading into Nougat
- after loading into stock recovery
- even when powered down and charging
After anything from a few seconds to several minutes, it will either freeze (stock Android and stock recovery), will not wake up if the screen was off (stock Android) or will simply restart (in any situation). It may either freeze outright, freeze for a minute and then restart, or just restart. When it does the notification LED starts usually as white on boot. When it's frozen only Volume Down + Power will restart it.
Only when it's on the download screen (Volume Down + Home + Power) will it work without fail. The "Odin mode" never freezes or restarts.
I've flashed thoroughly, even going so far as to wipe Dalvik, system, cache, etc in TWRP before directly restarting into download and flashing a clean firmware with Odin.
The buttons work fine and switching off NFC or WiFi doesn't help.
It seems to me to be a hardware issue. Unfortunately, the Note 5 was never released in the EU so there aren't (m)any repair shops that have the parts to just fix it.
As the download screen never freezes, it seems unlikely to be the battery.
As recovery is also affected, it seems unlikely to be the EMMC.
Given all of this, does this sound familiar? What might need replacing?
Last edited: