[Rid-or-Die-Dae]

I can't delete these files from a call recording app that also saved it to my Google music account and SD card. I have tried to delete the recordings from both and Google music won't delete them even though I'm clicking delete they continue to be there taking a lot of space and my SD card is also full but when I select delete all it says "Delete Failed." I've even tried to delete one at a time same thing! It even has its on SD call recording file. How do I get these off both? I deleted the Call recording app. Please help me! I have a Samsung galaxy j7 prime

[treetopsranch]

Have you tried to delete those files with a PC? Note that some programs lock their files so that you can't delete them. I have a dash cam that does that and you can only delete them with the device that created them and using special commands.