1. andy517's Avatar
    Hello good people, please help
    Xiaomi Redmi Note 5, Android 8.1, not rooted.

    Issue is present maybe half the time I use the device, the other half everything works fine.


    After taking photo with oem camera app, there is a circle spinning around thumbnail and then the thumbnail is empty and sometimes camera crashes without error message. Most of the time the first picture I take is saved and appears in gallery minutes later, the other I take after few seconds are lost. Changing storage to external SD doesnt help.

    When trying to download app from store, there is no response from Install button or Google Play crashes like camera. In better case "Download pending"

    When trying to copy files from internal memory to SD file manager crashes after few hundred MBs.

    Google Photos can't edit, no response from Edit button.

    BUT - When I tried to test by SD Card tester it writes data fine, cca 200 MB/s.

    Delete all camera data.
    Factory reset.

    Do you have any idea how to troubleshoot this?

    07-23-2018 01:28 PM
  2. Rukbat's Avatar
    The best "troubleshooting" for a new phone that doesn't work is to return it for one that does work. It's their problem, not yours.

    (If it's an older phone, and you've been using it and these problems just came up, it's still under warranty, so get it fixed.)
    07-23-2018 01:39 PM
  3. methodman89's Avatar
    Yup, sounds like you have a lemon. Get a replacement.
    07-24-2018 11:34 AM

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