1. Filtho's Avatar
    I just got my Note 9 and i love it. However, apps have been off and on just randomly closing, but the apps not quitting because as soon as a reopen the app i can continue from where i left off. Its annoying getting sent back to home, and causes multiplayer games to disconnect me when this happens. If its any help to know, when youtube does this while a video is playing, it sends me home but the video goes small and into the corner, but the video doesn't pause.
    08-28-2018 01:19 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Is it possible you're accidentally tapping the Home or Back nav button?
    08-28-2018 10:44 AM
  3. WinterWhite247's Avatar
    This happened to me too. I'm positive that I haven't been hitting the home button. I just tap the screen at a point and it closes. Sometimes I'll be on that tab for a long while with no problem. Other times on apps like YouTube it closes frequently. Any suggestions?
    07-18-2019 06:04 PM
  4. B. Diddy's Avatar
    Welcome to Android Central! I assume you have a Note9 as well, correct? Any power-saving modes turned on, or 3rd party battery-saver or "RAM cleaner" apps installed?
    07-18-2019 08:05 PM
  5. WinterWhite247's Avatar
    I actually have a Samsung tablet. I did turn on a power saver, but I was trying to fix the problem. I deleted all my games and still have the problem, but I'll try your other suggestions
    07-20-2019 09:36 PM
  6. WinterWhite247's Avatar
    I have a Samsung SM-T377V. I checked. I have no battery savers, and no RAM cleaners
    07-20-2019 09:44 PM
  7. B. Diddy's Avatar
    The next time an app you're using closes on you, tap the Recent Apps/Overview button and see if there are any apps there that you didn't open recently. I'm wondering if some app is opening in the background for some reason and nudging your app out of RAM.
    07-21-2019 11:03 PM
  8. WinterWhite247's Avatar
    I checked. I found video, but after closing it it still kicked me out. I checked again and found nothing.
    08-12-2019 10:10 PM
  9. B. Diddy's Avatar
    Does this also happen in Safe Mode? You'll only be able to test preinstalled apps, but if it doesn't happen in Safe Mode, then something you installed is like the culprit. https://support.t-mobile.com/docs/DOC-30001
    08-13-2019 12:40 AM

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