1. Koolpc1986's Avatar
    I have a new Huawei Y7 2018 running latest android.

    When i have a conversation open with someone i just dont get a notification sound! The message appears but no sound.

    If i close the conversation down and go back to the home screen, if a text arrives i get a notification sound!

    Anyone else having this issue? Is it related to the latest Andriod or the phone? I have tried various settings but nothing has worked.
    12-01-2018 07:46 PM
  2. ManiacJoe's Avatar
    Huawei Y7 2018

    Which version of android?
    Which carrier?
    Which messaging app?

    This lack of notification is very common with SMS apps.
    Some other SMS apps, like Textra, give you the option of notification sounds while the conversation is open.
    12-01-2018 10:09 PM
  3. Koolpc1986's Avatar
    Huawei Y7 2018

    Which version of android?
    Which carrier?
    Which messaging app?

    This lack of notification is very common with SMS apps.
    Some other SMS apps, like Textra, give you the option of notification sounds while the conversation is open.
    Oreo
    Giffgaff
    One that came with the phone
    12-01-2018 11:08 PM
  4. B. Diddy's Avatar
    Welcome to Android Central! That's pretty standard behavior, the rationale being that if you have the conversation thread open and a new message arrives in that thread, you already know that since you're presumably looking at the thread. There are 3rd party messaging apps that do give the option to hear a notification tone, even if you have it open to that conversation thread. I think Textra is one of them, as well as Verizon's Messages+.
    12-02-2018 02:28 AM
  5. Koolpc1986's Avatar
    Welcome to Android Central! That's pretty standard behavior, the rationale being that if you have the conversation thread open and a new message arrives in that thread, you already know that since you're presumably looking at the thread. There are 3rd party messaging apps that do give the option to hear a notification tone, even if you have it open to that conversation thread. I think Textra is one of them, as well as Verizon's Messages+.
    Oh, right. Thing is, my daughters gives a notification sound and so did my windows phone.

    Textra a worthy app?
    12-02-2018 04:02 AM
  6. B. Diddy's Avatar
    It's very popular and well-reviewed, at least here on the forums. Worth a try.
    12-02-2018 12:41 PM
  7. Koolpc1986's Avatar
    I changed the phone for a Motorola one and it works perfectly now!
    12-07-2018 06:43 PM
  8. B. Diddy's Avatar
    Great! Are you using one of those apps that were previously mentioned, or does Moto's stock messaging app do that?
    12-07-2018 11:16 PM
  9. Koolpc1986's Avatar
    Great! Are you using one of those apps that were previously mentioned, or does Moto's stock messaging app do that?
    Moto stock messaging app does it all. Love the phone too
    B. Diddy likes this.
    12-11-2018 01:06 PM

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