1. mbjz0123's Avatar
    I have factory reset my s6 and I’ve forgot my Samsung account password. The google account I had as backup was hacked and deleted. I’ve tried contacting Samsung to get it factory reset and cleared of all accounts but since I bought it second hand and only have a written bill of sale they won’t help. They said I needed a receipt from the store I bought it from. Is there any way, website, program I can purchase to help with this. The phone is not stolen as I’d give all my info to prove I have nothing to worry about. Just need everything cleared off because the phone is useless now.
    12-02-2018 03:34 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! I'm afraid the phone is pretty much useless if you can't get past Google's Factory Reset Protection. We wouldn't allow discussion about hacks to bypass security measures anyway. Sorry!
    12-02-2018 04:10 AM
  3. mbjz0123's Avatar
    I understand... I didn’t mean it to sound as if I was looking for a hack, although I’d take it at this point lol, I’ve always owned an iPhone and didn’t know if you guys knew any other options. Appreciate the response
    12-02-2018 04:35 AM
  4. B. Diddy's Avatar
    This is a longshot, but see if you can remotely create a password using Samsung's Find My Mobile: https://findmymobile.samsung.com
    12-02-2018 12:46 PM

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