1. chrispmoto's Avatar
    Hi.
    Is there a way to automatically connect to a certain extension when I call a business?
    For example, when I call my wife's work number, I always have to enter the extension number after "it answers"....
    Is there a way to do this automatically...
    Even with Assistant??
    Thanks.
    12-05-2018 08:13 PM
  2. B. Diddy's Avatar
    I moved this from the Android Apps forum to the General Help forum, for more specific traffic.

    You could add the extension to the phone number saved in the contact entry -- just separate the extension from the main phone number with 1 or 2 pause commands (typically a # or p).
    12-05-2018 09:01 PM
  3. hallux's Avatar
    Only if the company's phone system allows it to happen. The closest you can do is to include a wait in the contact number and act on the prompt when needed.

    @B. Diddy literally 2 minutes ahead for the second post in a row..
    B. Diddy and chrispmoto like this.
    12-05-2018 09:03 PM
  4. methodman89's Avatar
    Have her call you from one of the rollover lines. Then when line 6 rings even though 1 through 5 aren't busy, you'll know who's calling. Used to work for me.
    12-06-2018 07:43 AM

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