1. tropic12's Avatar
    I installed SmartSwitch on the laptop, I backup my Samsung Note 5, then I uninstalled (by mistake) SmartSwitch.
    Do I have, by any chance, the possibility to recover the lost backup file in order to restore it in another Galaxy cell phone?
    How could I resolve this?
    Thank you!
    03-04-2019 01:27 PM
  2. Rukbat's Avatar
    If all you uninstalled was the program itself, SmartSwitchPC.exe, just install it to another directory, copy the file, paste it back to the original directory and delete the entire new directory.

    If you uninstalled the whole thing (using Control Panel), the data is gone too. Reinstall SmartSwitch, then back the phone up. (If the reason you're asking is because you wiped the phone, then ... oops ... you're dead. ) You might find something in C:/Users/All Users/Samsung/ (if you're running Windows), but uninstalling the program should have uninstalled the entire Samsung directory there too.
    03-04-2019 02:15 PM

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