1. Lynne Beggs's Avatar
    Dot Customizer it keeps closing on me ..
    Model No SM-T355Y Android Version 7.1.1 .
    App keeps closing on both phone & tablet. I 've sent emails to Dot Customizer, Janome I don't know what else to do.
    06-27-2019 05:08 AM
  2. Kirstein Gourlay's Avatar
    Dot Customizer it keeps closing on me ..
    Model No SM-T355Y Android Version 7.1.1 .
    App keeps closing on both phone & tablet. I 've sent emails to Dot Customizer, Janome I don't know what else to do.
    Also send feedback. You can create a bug report if you open the app just before you do the feedback using the feedback app. I do both things when apps crash on the beta.
    06-27-2019 05:14 AM
  3. eric002's Avatar
    Also send feedback. You can create a bug report if you open the app just before you do the feedback using the feedback app. I do both things when apps crash on the beta.
    honestly, the only application that I've tried recently that I haven't used in years and forced crashed on me was AirDroid. It's not a big deal I haven't used in since my Droid turbo days. Lol.
    06-27-2019 07:12 AM
  4. Kirstein Gourlay's Avatar
    honestly, the only application that I've tried recently that I haven't used in years and forced crashed on me was AirDroid. It's not a big deal I haven't used in since my Droid turbo days. Lol.
    Airdroid crashed on me to but I now use Join. Only thing is since the background apps being blocked now things I push to my phone don't come through.
    06-27-2019 11:06 AM
  5. eric002's Avatar
    Airdroid crashed on me to but I now use Join. Only thing is since the background apps being blocked now things I push to my phone don't come through.
    The only reason I tried to use air Android again was too was I want to emulate my phone on my computer. However, I use messages for web so it's not too too big of a deal.
    06-27-2019 11:10 AM
  6. B. Diddy's Avatar
    I moved this from the Android Q forum to the General Help forum, since this has nothing to do with the Android Q beta release.

    Try going to Settings>Apps, select Dot Customizer, then Storage, then Clear Cache. Now try opening it again.
    06-27-2019 12:57 PM
  7. Kirstein Gourlay's Avatar
    I moved this from the Android Q forum to the General Help forum, since this has nothing to do with the Android Q beta release.

    Try going to Settings>Apps, select Dot Customizer, then Storage, then Clear Cache. Now try opening it again.
    Sorry. Airdroid and join not working were Android Q issues. Especially Join because it no longer works due to the background app restrictions brought in with beta 3 and 4.
    eric002 likes this.
    06-27-2019 01:16 PM

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