1. DarkJoya's Avatar
    when i take a screenshot, a rectangle screenshot previewer came and try to swipe any direction but it cant. how can i close this pop up?

    here is an image:
    https://pasteboard.co/IsHl20a.png
    08-14-2019 02:39 PM
  2. mustang7757's Avatar
    when i take a screenshot, a rectangle screenshot previewer came and try to swipe any direction but it cant. how can i close this pop up?

    here is an image:
    https://pasteboard.co/IsHl20a.png
    Welcome to the forums!
    There's a option to share and throw in garbage, have you tried to delete it ?
    08-14-2019 02:43 PM
  3. DarkJoya's Avatar
    Welcome to the forums!
    There's a option to share and throw in garbage, have you tried to delete it ?
    i dont want to delete screenshot, just dont want the popup to come
    08-14-2019 02:50 PM
  4. mustang7757's Avatar
    i dont want to delete screenshot, just dont want the popup to come
    What phone you using?
    08-14-2019 02:55 PM
  5. DarkJoya's Avatar
    What phone you using?
    LG G7 Thinq
    this thing came after 9.0 update
    08-14-2019 02:58 PM
  6. Javier P's Avatar
    LG G7 Thinq
    this thing came after 9.0 update
    Welcome to the forums. That sounds like the screenshot editor and, in theory, the popup should disappear on its own after a couple of seconds. It's quite useful if you want to share, edit, cancel or take a scrolling screenshot.

    I'm not sure if it can be disable in the LG G7, just in case see what options you get using the settings search after you type 'screenshot'.
    mustang7757 likes this.
    08-14-2019 03:07 PM
  7. mustang7757's Avatar
    Thank you
    LG G7 Thinq
    this thing came after 9.0 update
    08-14-2019 03:08 PM
  8. DarkJoya's Avatar
    Welcome to the forums. That sounds like the screenshot editor and, in theory, the popup should disappear on its own after a couple of seconds. It's quite useful if you want to share, edit, cancel or take a scrolling screenshot.

    I'm not sure if it can be disable in the LG G7, just in case see what options you get using the settings search after you type 'screenshot'.
    well i tried search but cant find anything. this popup looks like google app but cant find there either. anyway thanks for trying to help
    08-14-2019 03:14 PM
  9. Javier P's Avatar
    well i tried search but cant find anything. this popup looks like google app but cant find there either. anyway thanks for trying to help
    Mmmm, now that you mention it. Open the Google app, tap the three dots bottom right, settings, general, scroll all the way down and make sure that the screenshot editor option is switched off.
    08-14-2019 03:22 PM
  10. DarkJoya's Avatar
    Mmmm, now that you mention it. Open the Google app, tap the three dots bottom right, settings, scroll all the way down and make sure that the screenshot editor option is switched off.
    yep that option switched off already. to be sure i on and off again but nothing changed.
    08-14-2019 03:27 PM
  11. mustang7757's Avatar
    yep that option switched off already. to be sure i on and off again but nothing changed.
    Make sure pin windows not on ?
    08-14-2019 03:30 PM
  12. DarkJoya's Avatar
    Make sure pin windows not on ?
    its off
    08-14-2019 03:52 PM
  13. Javier P's Avatar
    yep that option switched off already. to be sure i on and off again but nothing changed.
    Let me research a little bit. I have always liked that feature and I use it constantly, but I understand why there should be an option to disable it.

    I've tried different things and nothing worked so far. I'll post back if I find a solution.

    In brands like Motorola or Samsung there's an option for this (Screenshot editor, Smart capture ...) but I'm not sure about LG or OnePlus (the phone I'm using now).
    08-14-2019 04:07 PM

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