1. Trac1's Avatar
    \Husband came home and showed me his phone. It looked like a spammer sent a group text (chat) to his number. I went to the chat and blocked the number that initiated the chat.

    Later he went to send a text message to someone and it says "start chat" instead of showing the regular message box. Also, the color changed. There is not option for "options and people " to change so we know it is stuck in this chat mode.

    I'm sure there is an easy way to change it back to not show "start chat" and I don't know what it is. Yet.

    D But, I'm just learning it myself as I'm on a different kind of phone.

    I saw settings to disable chat. Restarted the phone.

    It isn't fixed. It still says to "start chat" and the color shows red where he had me change to green when I set it up. Thanks for any help you can give to me.
    09-25-2019 01:38 AM
  2. Laura Knotek's Avatar
    Have you tried a different messaging app, such as Textra or Google Messages?

    I have an LG phone, and the in-built messaging app was always buggy for me. I'm currently using Textra, which works well. I've also used Google Messages in the past with good results.
    09-25-2019 01:47 AM
  3. B. Diddy's Avatar
    Did you mean to post your question in the Galaxy S10 forum? Your question seems to be about the LG Premier Pro (unless you're referring to your husband's phone).
    09-25-2019 03:42 AM
  4. Trac1's Avatar
    We only use the message app that came with phone.

    B. Diddy, I did not mean to post in Galaxy S10 forum- is that what I did? Sorry.

    You are correct: this question is about LG Premier Pro (which IS my husband's new phone- )
    09-25-2019 08:32 AM
  5. Trac1's Avatar
    @ Laura, only use the phones to text/ talk. We use standard message app as that is what we're used to.

    We've always used LG and their built in message app without issue- until now. But would really like to stick with it as it is what he's comfortable with and I have to set all this up. Thanks.
    09-25-2019 08:34 AM
  6. B. Diddy's Avatar
    Ok, I moved it to the General Help forum (since there is no specific LG Premier Pro forum, and the "Other LG Phones" forum is not likely to get much traffic).
    09-25-2019 11:26 AM

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