My phone got silent only work in hand free

[ayub khan5]

I have samsung A10 it's become silent.i attached with bluetooth speakers and disconected but after that my phone got silent there is no call voice no gallery video voice even YouTube voice too but its works on hand free.voice call works with loud speakers I do factory reset but no change phone is remain silent.so pls help me...

 

[Rukbat]

Have you tried turning the phone off, waiting a few seconds, then turning it on again?

 

[B. Diddy]

Does this happen in Safe Mode as well? https://www.hardreset.info/devices/samsung/samsung-galaxy-a10/safe-mode/