Hello all,
Posting in this forum to get some insights from this android community here.
I'm seeing some weird issues with my Moto X Pure edition phone lately. They just started out of no where.
Initially, the touch screen suddenly began to be unresponsive out of the blue and so I restarted the device.
But when the phone rebooted, it started to just hang on the Motorola logo screen.
I have tried to get into "Recovery Mode" in order to "wipe cache partition" hoping for a magical fix but when I select it, the phone goes right back to the logo screen and then just stays on that screen (which was happening earlier ) until I remove the charger, which is then followed by the low battery symbol.
But even though how long I keep it on charging, it still shows that low charge red symbol, but on the boot screen during charging, i see a message 'Battery OK (charging)'
I'm a bit confused on this behavior and what needs to be done next. Can anyone please help me out and advice me ?
thank you very much !
Posting in this forum to get some insights from this android community here.
I'm seeing some weird issues with my Moto X Pure edition phone lately. They just started out of no where.
Initially, the touch screen suddenly began to be unresponsive out of the blue and so I restarted the device.
But when the phone rebooted, it started to just hang on the Motorola logo screen.
I have tried to get into "Recovery Mode" in order to "wipe cache partition" hoping for a magical fix but when I select it, the phone goes right back to the logo screen and then just stays on that screen (which was happening earlier ) until I remove the charger, which is then followed by the low battery symbol.
But even though how long I keep it on charging, it still shows that low charge red symbol, but on the boot screen during charging, i see a message 'Battery OK (charging)'
I'm a bit confused on this behavior and what needs to be done next. Can anyone please help me out and advice me ?
thank you very much !