1. pinkpineapple's Avatar
    My phone has 16GB of storage. Yesterday, I moved all of my photos off of my phone but 91% of my internal storage was still being used. Looking at it, it was barely any user data and the majority of it (something like 13GB) was from 'other'. I've now got that down to 12.83GB through clearing the cache on all my apps but my storage is still 80% full! Can anyone suggest how to get this down further?
    Thanks
    How to clear 'other' internal storage on Samsung J3 2017-storage-1.jpg
    How to clear 'other' internal storage on Samsung J3 2017-storage-2.jpg
    04-14-2020 10:04 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Are you using any backup apps (either preinstalled or 3rd party)? That can sometimes cause a lot of storage to be taken up if the backup app is saving the backup to local storage only.

    Also, do you have Kik Messenger installed? A forum member recently discovered that Kik can build up a huge data cache.
    04-14-2020 11:55 AM
  3. pinkpineapple's Avatar
    Thanks for your reply. I don't have any backup apps, and I don't use Kik.
    04-14-2020 02:09 PM
  4. B. Diddy's Avatar
    Ok, try DiskUsage to get a better idea of what's taking up storage.
    04-14-2020 02:48 PM

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