Originally Posted by
Laura Knotek I think the main problem is the lack of updates. I had two Moto phones, includes the Moto X Pure Edition which I really loved. I got it made with the back, metal and glass in the design that I wanted, and it was unlocked for any carrier. However, it was very slow to get any new Android version or even security updates. I expected more from an unlocked phone. Then I had to send it back because it overheated and the motherboard was fried. When I got it back, the refurbished device they sent me was unusable because they sent it to me without removing previous owner's Google account before doing FDR. I sent back the refurbished device, they sent me another, butI had it for less than a year, and it was overheating again. I decided not to stay with Moto after all that.
I was disappointed because I really liked a lot of Moto's features like the gestures, etc. that were unique to their devices. If Moto were to get better with updates and quality control, I'd definitely be interested again.
The Moto X Pure Edition was my first "real" jumbo sized (for the time lol) Android flagship... and I also loved it. It had so many cutting edge features, I just couldn't get enough of them. It was just plain cool to use

That phone hooked me on Moto, and even though the software support sucks, I still pick up Moto phones on sale or clearance. I'm currently using a Moto Z3 play on a back up line... and have the projector mod, Amazon speaker mod, and battery mod for it. It was well worth the clearance price I paid for everything

And my wife loves her glitter pink G6, which has ran awesome for her for years now.
I just got out my Moto X Pure tonight to sync my old Fitbit to it.. it's still working great, but technology has left it behind, it's no longer usable because of the lack of VoLTE support. I agree if Lenovo turned up the software support and quality control, they could grab a nice chunk of the market share that LG and HTC left behind. There's a lot of Moto fans that would come back and pay a fair price for well supported, well built and designed phones.