My Phone Won't Turn ON (Pls Help)

hell911

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May 5, 2012
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today, i acivated the lock screen password, restarted the phone, now it wont turn ON. there is no logo screen, and no vibration.

i tried removing and plugging again the battery, still no luck

removed battery, connected usb cable, press power button, no luck.

should i call at&t? what do they ask for when i need to replace the phone?

pls help.
 

hell911

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May 5, 2012
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checked the battery, inserted it into my friend's phone, battery is fine.
cable is also fine.

i didnt root/rom.. use any kind of custom installation.

pls help.

it wont vibrate, no sound, no login screen.
 

bewpy

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I personally have no idea.. I would try doing a hard reset if at all possible, if not then I would definitely call ATT .. They will probably ask for security info for the account to make sure its actually your account.. and idk about ATT, but I know with tmobile they send you a new phone, then you just return the old one in the same box.
 

hell911

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hard reset has something to do with volume button right? i did that already.

what security info do they ask, do the ask for like receipt or acct number, or something?
 

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