1. kanesmith41's Avatar
    Hi,I noticed today that when I looked at my battery stats it only showed Android OS in the list at 100%. I know this can't be right. My phone is operating just fine and I don't have a clue why the other applications aren't in that list. My computer is down at the moment so I couldn't post a photo. I tried asking this question earlier, But I got a rude user just blurting off the wall. Any suggestions would be great.

    02-09-2014 09:03 PM
  2. B. Diddy's Avatar
    Hi--sorry that you had a rude encounter here! Let's start with your phone's make and model, as well as the version of Android that it's running.

    Also, when you saw the 100% Android OS usage, for how long had the phone been on after being unplugged from the charger? If it was only a few minutes, this doesn't tell us much, since if you haven't been doing much else with the phone, the OS will likely be the highest proportionate user of the battery

    If your phone has the ability to wipe the system cache partition, this might help correct things. But we need to know which phone first.
    02-09-2014 09:09 PM
  3. kanesmith41's Avatar
    Thanks. I have a sprint galaxy note2 running 4.3 software and model is sph-L900. I took phone off charger at 8am this morning but I just noticed this about 2 hours ago and I've been doing a lot on my phone all day. I wished I could have posted a screen shot. Like I said, the phone is running normal with no lags or rapid battery drain.

    02-09-2014 09:26 PM
  4. B. Diddy's Avatar
    Ok, try wiping the system cache partition using these instructions: https://support.t-mobile.com/docs/DOC-6768
    02-09-2014 09:47 PM
  5. kanesmith41's Avatar
    Ok, I'll do it now. Thanks.

    02-09-2014 09:50 PM
  6. garublador's Avatar
    I've seen my Galaxy S4 do that as well. For some reason it just happens for a day or two and my battery life is normal during that time.
    02-10-2014 08:17 AM
  7. kanesmith41's Avatar
    Yeah. Mine is back to normal now.

    02-10-2014 12:14 PM
  8. B. Diddy's Avatar
    Did it normalize on its own, or do you think the cache partition wipe helped?
    02-10-2014 12:40 PM
  9. kanesmith41's Avatar
    It done it on it's own.

    02-10-2014 04:36 PM

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