pictures are broken!

steelrain82

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Whenever I download my photos to my computer most are fine. Some appear as broken. What can I do to fix those.

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B. Diddy

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Welcome to Android Central! What device do you have, and how are you transferring the photos to your computer?

Also, are you sure the photos are broken on your computer? I sometimes see photo thumbnails look broken on my computer, but when I double click the thumbnail, the photo actually opens correctly.
 

steelrain82

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Ok I'm on a note 2, and I use the USB cable to import my photos to the desktop. After closer inspection, they are png files (1x1, 86mb)? What are those? They show a super small image on thumbnails. When I open them I just have a blank (white ) screen.

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B. Diddy

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Are you using the Import Photo function in Windows Explorer? I tend not to use that function, because it copies over all images, including thumbnails that might have been cached in your device from your browsing, or from other apps. I would just use Windows Explorer to drag and drop the photos you want to copy or move to the computer. Can you do that?
 

steelrain82

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I will try that when I get home. But yeah, I use the importer function. So that just grabs any image on my phone basically?

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