12-03-2018 12:56 AM
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  1. Ry's Avatar
    Ry
    Moderator Captain
    I currently have a Google Play Music Family Subscription.

    This morning, I opened the YouTube app and got a message that said my YouTube Premium Subscription has ended.





    https://www.businessinsider.com/goog...m-music-2018-5

    Now, instead of access to YouTube Red, Google Play Music subscribers will get YouTube Music Premium: A music service that's strikingly similar to Google Play Music.
    Has this happened to anyone else?
    12-02-2018 12:28 PM
  2. L0n3N1nja's Avatar
    L0n3N1nja
    I've still got my YouTube Premium and I pay for Google Play Music.
    12-02-2018 12:54 PM
  3. Ryan P's Avatar
    Ryan P
    I am in a similar situation and am currently on the phone waiting to talk to someone about this situation. Before being sent to the google play music phone support queue, the person I was talking with said they seem to be experiencing an issue. Hopefully, I'll know more soon?
    12-02-2018 01:10 PM
  4. Ryan P's Avatar
    Ryan P
    It appears that there is an "issue" with some accounts. I talked with someone from the youtube/play music support team and they confirmed I'm affected and are escalated it. Now to wait for them to let me know when it's resolved.
    12-02-2018 01:35 PM
  5. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Is it just limited to Family Accounts? I don't have a family account, and I still have YT Premium.
    12-02-2018 03:40 PM
  6. Ryan P's Avatar
    Ryan P
    I don't have a family account and from what I gathered from my talk with tech support, it's only some accounts
    B. Diddy likes this.
    12-02-2018 04:05 PM
  7. Ryan P's Avatar
    Ryan P
    I just checked YouTube and it was fixed.
    12-02-2018 05:04 PM
  8. mrgrtt123's Avatar
    mrgrtt123
    I am glad to know that the issue has been resolved.
    12-02-2018 07:33 PM
  9. Almeuit's Avatar
    Almeuit
    Moderator Team Leader
    Mine is fine.
    12-03-2018 12:56 AM
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