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  1. rockyjay's Avatar
    Okay so our Chromecast was working fine, but we changed our password on the Router and now only some apps on our Chromecast with Google TV.

    Yes we updated the password on the Chromecast. Some apps like Hulu, Netflix and YouTube work perfectly fine. But others like Amazon Prime and peacock have a slow connection. The menu s are slow and the video never plays.

    Still others like Pluto, HBO Max and Disney plus give me error messages. I've tried rebooting my router, clearing the cache and data of all the apps. Deleting the apps. Rebooting and reinstalling the apps. I've even Factory reset the Chromecast.

    Still having the same issues. The most confusing part is that some apps work perfectly fine. 🤷🏽

    Any ideas. Has anyone had this issue?
    11-21-2021 01:52 PM
  2. B. Diddy's Avatar
    Just to be sure -- the only thing you changed on the router was the password, and not anything else in its security settings, right?
    11-22-2021 12:25 PM
  3. rockyjay's Avatar
    So no other changes that we know of, but just noticed my phone has the same issues. Disney plus gives me the same error, HBO is slow to load and so is Amazon. I'll try to attach images.
    Attached Thumbnails Chromecast w/Google TV only some apps connect to Wifi after password change-screenshot_20211124-204600.jpg   Chromecast w/Google TV only some apps connect to Wifi after password change-screenshot_20211124-204801_hbo-max.jpg  
    11-24-2021 09:52 PM
  4. B. Diddy's Avatar
    You may want to do a factory reset of the router as well, then set it up again.
    11-25-2021 12:47 AM
  5. rockyjay's Avatar
    Thanksgiving Miracle. The Chromecast apps and my phone have not been able to connect for a week after changing the password. Last night, they still didn't connect. We made no changes, and this morning they are all connecting fine on my phone and the Chromecast.*♂️
    B. Diddy likes this.
    11-25-2021 12:12 PM
  6. mustang7757's Avatar
    Thanksgiving Miracle. The Chromecast apps and my phone have not been able to connect for a week after changing the password. Last night, they still didn't connect. We made no changes, and this morning they are all connecting fine on my phone and the Chromecast.������*
    The power of the )
    B. Diddy likes this.
    11-25-2021 12:13 PM

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