1. WwonderLlama's Avatar
    I don't know whether this is a PSA or a cry for help....

    I just updated my Nexus 4 to 4.3 via the OTA. That afternoon, I got my Chromecast in the mail. After playing with it for a while, I've found that if I start casting something from my N4 and lock the screen (just clicking the power button), after a few seconds, the Chromecast audio will stutter and then my N4 will be hard-locked. I can't get it back w/o doing a hard reset.

    It seems to be specific to the Nexus 4, as the OG Nexus 7 I have (also 4.3 via OTA) works flawlessly, as does the Galaxy S3 running CM10.

    It's been mentioned over on XDA forums, so I know I'm not alone. Has anyone seen this? Anyone running a Nexus 4 on 4.2 having the problem?
    07-27-2013 11:02 AM
  2. chaint's Avatar
    I can report the same on my Nexus 4 with 4.3 stock. It definitely happens with Netflix, and often happens using YouTube. The phone becomes totally unresponsive once the screen goes to sleep.
    07-27-2013 11:48 AM
  3. ultravisitor's Avatar
    No problems with my Galaxy Nexus running 4.3.
    07-27-2013 12:36 PM
  4. anon(5857193)'s Avatar
    First time using my Nexus 4 to Chromecast. Started up a Netflix video and now my phone won't wake from sleep. My Nexus 7 seems to be fine though.
    07-28-2013 12:08 AM
  5. anon(5857193)'s Avatar
    Here's the thread on XDA with a lot more people experiencing this: Black screen of death: Android 4.3 + Netflix - xda-developers

    This may not be a Chromecast-specific issue, but Netflix is definitely the common thread. I really hope it's fixed soon...
    07-28-2013 12:23 AM
  6. WwonderLlama's Avatar
    For me it doesn't just happen on Netflix. YouTube causes it too.

    Here's the Chromecast-specific XDA thread
    [Q] nexus 4 locking up during chromecast - xda-developers
    07-28-2013 08:41 AM
  7. radyoactive's Avatar
    I'm having the same issue with Youtube on my Razr M. Works more smoothly on my wife's S3.

    For me it doesn't just happen on Netflix. YouTube causes it too.

    Here's the Chromecast-specific XDA thread
    [Q] nexus 4 locking up during chromecast - xda-developers
    07-28-2013 09:55 AM
  8. KitN's Avatar
    I'm having the same problem ever since I updated to 4.3.

    Sent from my Nexus 4
    07-28-2013 03:11 PM
  9. fabiantm's Avatar
    Having the same issue but this is just because of Netflix. Informed the support already and they will be releasing an update.
    07-28-2013 03:13 PM
  10. brentonator's Avatar
    I have this as well on a Nexus 4 with the 4.3 OTA sideloaded onto my phone.
    07-29-2013 08:33 PM
  11. keld's Avatar
    Same here, got my chromecast yesterday and when i turn off the screen, the phone won't wake up. It's really a shame that google didnt test that, if they are trying to compete with apple they should better test their products, with apple everything always works...
    07-30-2013 01:50 PM
  12. JackTreehorn's Avatar
    I contacted Netflix chat support. They said their engineers are aware of the issue, as is Google. They said the issue is caused by Android 4.3, and it's not specific to the Netflix app. No known workaround.
    07-30-2013 02:27 PM
  13. abattleofone's Avatar
    I only encounter the shutdown when I lock the screen before my phone realizes a video is playing through Netflix on the Chromecast. Netflix does bug out on the phone a lot when using my Nexus 4 for it.
    07-30-2013 05:24 PM
  14. yaggermr's Avatar
    I believe the sleep of death issue with Netflix is a universal issue for user on the Nexus 4 running android 4.3. After running Netflix when the phone hits the lock screen it will not wake and requires a reboot using the power button. Even if you force close Netflix after starting a chromecast the issue is still there. I have followed the forum on XDA looking for a fix but was hasn't developed yet. It might be nice if Android Central ran a story about this issue. It could help user be aware of what is causing their phone to lock up and draw attention to the Issue.
    07-30-2013 11:39 PM
  15. baldbear's Avatar
    Just upgraded to 4.3, (LG Nexus 4). I do NOT get a lockup, I have rooted my phone too.
    07-31-2013 11:38 AM

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