I received a Google Chromecast for Christmas. I have successfully installed the device on my TV and on my network. I can cast You Tube, Hulu, Red Bull, etc., but I am unable to cast Netflix. After 4 days of Netflix chat support, they have concluded that the problem is not theirs. After 4 days of email support from Google, they have concluded they just don't know what the problem is and that they have nothing left to try or any suggestions (but they will keep looking into it!). After 5 days, I am ready to return it. I found your forum and decided to see if anyone here had any ideas.
A brief synopsis:
The red Netflix screen does show up on the TV when I push the "cast" button. Then some Netflix ads for show and movies comes up. In the meanwhile, I try to select a show on the tablet I want to cast. The loading icon comes up and runs for several seconds and then the tablet displays an error message 16003. I have tried to cast with a different model Samsung tablet with the same results. A Kindle fire casts Netflix on the same network and same TV with no issues. Both Samsung tablets are currently up to date as far as Samsung will allow (no updates available). Each Samsung tablet is using a different version of the android operating system. Is anyone experiencing similar issues? Any suggestions on how to fix this?
I'm hours away from putting the Chromecast back in the box and returning it. I really don't want to do that, but if I can't cast Netflix, there really isn't anything else available I would watch enough to warrant keeping it.
A brief synopsis:
The red Netflix screen does show up on the TV when I push the "cast" button. Then some Netflix ads for show and movies comes up. In the meanwhile, I try to select a show on the tablet I want to cast. The loading icon comes up and runs for several seconds and then the tablet displays an error message 16003. I have tried to cast with a different model Samsung tablet with the same results. A Kindle fire casts Netflix on the same network and same TV with no issues. Both Samsung tablets are currently up to date as far as Samsung will allow (no updates available). Each Samsung tablet is using a different version of the android operating system. Is anyone experiencing similar issues? Any suggestions on how to fix this?
I'm hours away from putting the Chromecast back in the box and returning it. I really don't want to do that, but if I can't cast Netflix, there really isn't anything else available I would watch enough to warrant keeping it.