02-02-2022 11:54 AM
tools
  1. a5n8g8e2l4a's Avatar
    a5n8g8e2l4a
    Basically, when this happens my mom can only make duocalls out. This stupid app takes over her Motorola moto g power phone. She and I are getting seriously frustrated at this point. Can anybody help. BTW, we HAVE tried disabling the app, it just keeps coming back. We don't know what to do.
    02-02-2022 09:09 AM
  2. mustang7757's Avatar
    mustang7757
    Trusted Member
    Ambassador
    Moderator
    Welcome to AC!

    If u long press Google Duo icon>tap info>appear on top tap and toggle off see if that helps
    Duocall keeps taking over my mom's phone How do we stop it?-screenshot_20220202-101621_settings.jpg
    02-02-2022 09:17 AM
  3. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Open the Phone app, tap Menu>Settings>Calls, and see if there's an option for Turn On Video Calling. If so, turn that off.
    02-02-2022 11:54 AM
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